Terms and Conditions
1. Kindly read and understand resort policy and rules before making the booking. Any clarification of the policy has to be done at the time of booking, not at the resort.
2. Early check in and late check out is subject to availability.
3. Stag groups(Boys only groups) are requested to avoid causing inconvenience to fellow guests by way of inappropriate clothing (by wearing under garments) in the Swimming pool and common area.
4. Use of improper or vulgar language, loud screaming, usuage of liquor/smoking inside rooms and tents, indecent behaviour to fellow guests and our staffs or any other such actions which may tend to make fellow guests uncomfortable are strictly not allowed.
5. Any illegal activities brought to the notice of management will be strictly dealt with.6. Guests are only allowed with proper swim attire to pool.
Cancellation policy
General Cancellation Policy
Cancellations made within 30 days of arrival: A 50% cancellation fee will be charged.
Cancellations made within 7 days of arrival: A 100% cancellation fee will be charged.
No-shows: A 100% cancellation fee will be charged.
Group Bookings
Cancellations made within 60 days of arrival: A 50% cancellation fee will be charged.
Cancellations made within 30 days of arrival: A 100% cancellation fee will be charged.
No-shows: A 100% cancellation fee will be charged.
Special Events and Packages
Cancellation policies for special events and packages will be outlined individually.
Force Majeure
In the event of a force majeure event (e.g., natural disasters, acts of God, government restrictions), both parties may be released from their obligations under this agreement.
Amendments
Any amendments to the booking (e.g., changes in dates, room types) may result in additional charges or fees.
Please note: These are general guidelines. Specific cancellation policies may vary depending on the booking type, season, and other factors. Please refer to your booking confirmation for the exact terms and conditions.
Additional Considerations:
Consider adding a “flexible cancellation” option for an additional fee.
Clearly state the refund policy, including any processing fees.
Provide contact information for guests to make cancellations.
By making a reservation at Nueva resort, you agree to abide by these cancellation policies.
Neuva resort reserves the right to modify these policies at any time.
Resort and Hotels
Address
Nueva Cafe Rd, Mayaganahalli, Bidadi, Karnataka 562128
reservations@nuevaresort.com
Phone number
+91 8088963480